FREE SHIPPING ON $10+ ORDERS

Shipping Policy

Shipping Methods and Rates

Pyndelala.com ships to the contiguous United States via UPS Ground for the following rates: Orders of $1.00-100.00 for a shipping rate of $5.00; Orders of $100.01-$200 for a shipping rate of $6.00; Orders of $200.01-$300.00 for a shipping rate of $7.00; and Orders $300.01 and above for a shipping rate of $8.00. Orders to Alaska or Hawaii must ship via 2nd Day Air.

If you are a registered Pyndela Member and your order totals $100 or more, Pyndela will ship your order free of charge via UPS Ground to the contiguous United States. Pyndelala.com processes orders Monday - Friday in the order in which they are received. Please allow 1-2 business days for order processing and up to 5 business days for shipping. UPS delivers Monday-Friday.

Please note that due to the unique formulation of Adult Anti-Acne System, Advanced Brightening System, Advanced Pigment Corrector, Age-Defying Laser + Antioxidant System, AOX+ Eye Gel, Blemish + Age Defense, Hyaluronic Acid Intensifier (H.A.), LHA Solution, Phloretin CF Gel, Phloretin CF, Resveratrol B E – Federal Air Safety regulations indicate that orders can only ship via ground shipping and cannot be made to Alaska and Hawaii. We apologize for any inconvenience and thank you for understanding.

APO/FPO, PO Boxes, U.S. Territories and International Shipping At this time, Pyndelala.com does not ship to APO/FPO, PO Boxes, U.S. Territories or to international addresses.

Shipping Confirmation After your order has shipped, you will receive a Shipping Confirmation email with tracking information so that you may check status of the order at your convenience.

Tracking Your Order Once your order has shipped, you will receive a Shipping Confirmation email with a tracking number for your order. Please allow approximately 3-5 days for the processing and shipping of all orders. If you have questions about shipping or tracking your order, Customer Service Specialists are available to assist you Monday through Friday from 9am to 7pm EST by Email: info@pyndelala.com.

Returns and Exchanges If for some reason you are not satisfied with your Pyndelala.com order, you can return it in its original packaging with the original packing slip within 30 days of purchase date. We do not process exchanges at this time.

To return an item(s), please email info@pyndelala.com Monday through Friday from 9am to 7pm EST to receive a Return Authorization number, which you should mark on the outside of your package. Complimentary shipping will be provided for all returns made within 30 days of original purchase date. Please send your package to the following return address: 13620 Benson Ave. Suite B, Chino, CA, 91710